Transparency Report 04

Predictable Infrastructure Pricing

Product / Service Tier
Commitment
Base Rate
Managed Hosting

WordPress

Fully optimized PHP stack with edge caching and daily snapshot backups.

Monthly
$19/mo

WooCommerce

Enhanced memory limits and elastic search for high-volume transactions.

Monthly
$49/mo

Magento

Enterprise-grade isolation for massive product catalogs and complex ERP syncs.

Monthly
$99/mo
Servers & Compute

VPS

Shared core instances for development and staging environments.

Hourly Billing
$19/mo

Cloud

High-availability virtualized instances with NVMe storage.

Hourly Billing
$25/mo

Dedicated

Single-tenant bare metal nodes for maximum compute efficiency.

Monthly
$149/mo

GPU

NVIDIA A100/H100 accelerated instances for LLM training and inference.

Hourly Billing
$397/mo
Cloud Services

Managed AWS

Strategic oversight and management of your existing AWS infrastructure.

Retainer
$500/mo

DevOps

Custom CI/CD pipeline architecture and site reliability engineering.

Consulting
CUSTOM
Security

WAF

Intelligent Web Application Firewall with real-time threat intelligence.

Per Zone
$99/mo

DDoS

Advanced L7 mitigation and volumetric protection against heavy attacks.

Annual Plan
$199/mo

SOC

24/7 managed Security Operations Center with human analyst intervention.

Enterprise
$499/mo

Enterprise Requirements?

Bespoke Infrastructure Solutions

Common Enquiries

Billing cycles

We operate on a transparent monthly billing cycle. Cloud services and server instances are billed hourly but capped at a monthly maximum to ensure your costs remain predictable even during scale events.

Data sovereignty

ZenoCloud maintains infrastructure across six global regions. You retain absolute control over where your data resides, ensuring compliance with local laws and internal data residency requirements.

Egress fees

Unlike traditional hyper-scalers, we believe in open data. We provide a generous 10TB of free egress traffic across all server tiers. Overage is billed at a flat rate of $0.01 per GB.

Support access

All ZenoCloud accounts include Standard Support. Business and Enterprise tiers grant access to our SRE team via Slack and phone with guaranteed 15-minute response times for critical issues.